Who are Rockford 'it'?

Our WatchGuard Journey

Our WatchGuard Journey

From the security conscious beginning it wasn’t long before Tom came across WatchGuard. The company impressed him from the start – they had a clear vision of where they saw their firewalls fitting and the role they would play improving SME security. Ideals shared by Rockford IT.

In 2005 Rockford became an official WatchGuard partner. Tom took all the required technical exams, Rockford gained the Professional Partner level and recommended WatchGuard as our preferred firewall solution. We built upon our knowledge and expertise and in 2011 became an Expert partner – the highest level available.  WatchGuard have since strengthened their reputation as one of the very best firewalls for Small and Mid-sized organisations.

In 2014 WatchGuard announced their intention to refresh the partner programme with the top tier Platinum being an invite only level for resellers that met all requirements of the new Gold level and provided exceptional added value to the customers. It became a key business goal to meet this target and in the Autumn of 2015 we were the first partner in the UK to be awarded Platinum status. Even now we are only one of two Platinum Partners.

What makes us different?

  • When a customer wants advice and help to get the best performance from a WatchGuard our technicians can ensure that happens.
  • We provide 30 days free support on every WatchGuard Firebox sold.
  • We provide 24 hour emergency support to anyone needing it.
  • All of our 2nd and 3rd line service desk staff have WatchGuard technical qualifications.
  • We offer a leased service with fully managed WatchGuard Fireboxes.
  • We offer a full support service (including change requests and advice)
  • We were the first WatchGuard Platinum Partner in the UK and in 2016 UK Partner of the Year

 If you want to know about Rockford’s Journey, head over to our main website..

Final Word

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