Our WatchGuard Journey

Our WatchGuard Journey

Because of our security-conscious beginnings, it wasn’t long before we partnered with WatchGuard. The company impressed us from the start – they had a clear vision of where they saw their firewalls fitting and the role they would play in improving SME security, all ideals that we shared.

In 2005 we became an official WatchGuard partner. We built upon our knowledge and expertise and in 2011 we became an Expert partner – the highest level available.  WatchGuard have since strengthened their reputation as one of the very best firewalls for Small and Mid-sized organisations.

In 2014 WatchGuard announced their intention to refresh the partner programme with the top tier Platinum being an invite only level for resellers that met all requirements of the new Gold level and provided exceptional added value to the customers. It became a key business goal to meet this target and in the Autumn of 2015 we were the first partner in the UK to be awarded Platinum status. Even now, we are one of only two Platinum Partners in the UK.

What makes us different?

• Our unparalleled advice is supported by years of expertise and highly skilled technicians.
• We provide 30 days free support on every WatchGuard Firebox sold.
• We provide 24 hour emergency support to anyone needing it.
• All of our 2^nd and 3^rd line service desk staff have WatchGuard technical qualifications.
• You have the option of a leased service with fully managed WatchGuard Fireboxes.
• We offer a full support service (including change requests and advice)
• SysGroup are the first WatchGuard Platinum Partner in the UK and the 2016 UK Partner of the Year

 If you want to know more about SysGroup, head over to our main website.